Central palace hotel

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Ky Hoa Hotel Ben Thanh khô is located in the đô thị central, very cthua trận to Ben Tkhô giòn market, Independence Palace, with 86 luxurious rooms and suites which reached khổng lồ 04 star standard that it just taking 03 minutes walking lớn Nortre Dame Church, Ho Chi Minc City Musium & just 5 minutes to lớn the thành phố centre ( Dong Khoi Street) The khách sạn is estimated to open in năm nhâm thìn.

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All reviewsrooftop poolgreat locatiomãng cầu park view roomwithin walking distancegood sizewould stay here againvietnamaviation.vnfortable hotelstayed here for nightsmain attractionsmarketfloorindependancecitysaigontaxibathslippers

The khách sạn is located in the center of Saigon near lớn everything 5-10mns of walk you can also use taxi or grabb if you don’t feel lượt thích walking. I booked this hotel because of their Fitness Center/Swimming pool & Búp Phê. Unfortunately due to lớn Covid-19, fitness center was closed, no Búp Phê but instead we can have sầu breakfast in the room. The pool is open 7Am khổng lồ 7pm. I was a bit desappointed because nothing was mentioned. Luckily, I met Ms. Hyunh a really professional and friendly receptionist, she arranged me a lots và was very understanding. She upgraded my room and gave me a really nice one which I like because the bathtub was open in the room. The only reason the hotel don’t have 5 stars is due lớn the service in the room. I don’t want lớn go in details but for a 4* khách sạn each details must be checked properly, customers don’t need to ask about this or that that must be done by the staff. Also I was vegetarian so no meat like I asked but staff gave sầu me a full American breakfast which I asked without banhỏ or sausage.. the only things I ate was fruits and eggs sandwich but fruits weren’t fresh và I have bread and boiled eggs instead of eggs sandwich (like i said small details count if you listen khổng lồ your customers). Again, Ms Hyunh did her best khổng lồ arrange the situation even apologized for things that not under her control. She is the perfect exemple of how I call a great customer service that I expected to lớn receive sầu when I book 4* or 5* hotels. Also (a minus point) the Búp Phê was extremely poor for a 4* khách sạn. Not a lots of choice. So if you’re a big eater I revietnamaviation.vnmover you lớn eat outside. Because of Ms. Hyunh work til the end, my stay was better I feel like someone was actually listening AND understanding my situation so for that I revietnamaviation.vnmover this hotel. Big thumbs for Ms Hyunh! Thank you for your great job!!…

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